Privacy Policy
Privacy Policy
EcoShine Property Care (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website, booking system, or services.
1. Information We Collect
- Personal Details: Name, email address, phone number, service address.
- Booking Details: Type of service, property size, preferred date/time.
- Payment Details: Processed securely via third-party providers (Stripe, Square, or bank transfer). We do not store your card details.
- Website Data: IP address, browser type, cookies, and analytics
2. How We Use Your Information
- To process bookings and provide cleaning & gardening services.
- To confirm appointments and send service reminders.
- To issue invoices and process payments.
- To improve our services and website through analytics.
- To comply with UK laws and regulations
3. Data Sharing
We never sell personal data. We may share your information only with:
- Our staff (to carry out the booked services).
- Payment processors (e.g., Stripe, Square).
- Regulators or authorities if required by law.
4. Data Security
We use secure servers, encryption, and access control to protect your information.
5. Your Rights (UK GDPR)
You have the right to:
- Access, correct, or delete your personal data.
- Restrict processing or withdraw consent.
- Request a copy of your data.
- File a complaint with the ICO (UK’s Information Commissioner’s Office).
6. Cookies
- Our website uses cookies to improve your browsing experience. You can disable them via your browser settings.
- Email: info@ecoshineproperty.co.uk